Subscription and billing

Every new shop starts with a 14-day free trial, with no credit card. Every feature is available, with no limit on fittings or users, and up to 3 sites.

The days left are shown in the sidebar and on the Subscription page. An email reminds you 3 days before the trial ends.

During the trial, the account email address must be confirmed within 72 hours of signing up; otherwise the account becomes read-only until it is confirmed.

Three plans, from the simplest to the most complete. Each one includes everything in the previous one.

• Basic (Workshop & Shop): client records, catalog, PDF quotes and optional invoices, workshop and after-sales service, client portal, calendar and online booking, iPhone and iPad app. 3 users, 30 fittings per month.
• Pro (Fitting): adds shot data from any launch monitor and guided session, fitting AI (analysis, catalog recommendations to quotes, in-session assistant), sales dashboard, goals, ROI report and export, portal in your brand colors. Unlimited users, 100 fittings per month.
• Full (Network): adds multi-site (1 site included, additional sites billed as extras), automatic client reminders and order alerts, AI drafts in messaging. Unlimited fittings.

The fitting quota counts the fittings created in the month. Once the quota is reached, creating a fitting is blocked until the 1st of the next month, when the counter resets, or until you move to a higher plan.

The Subscription page shows the prices and compares the three plans line by line.

Above the plans, choose Monthly or Yearly. Yearly is paid once a year and equals 10 months: the 2 months free badge says so.

Already subscribed? On your plan card, Switch to yearly (or Switch to monthly) changes the billing cycle.

1. 1Open Subscription, in the sidebar, under Administration.
2. 2Choose Monthly or Yearly.
3. 3Click Choose Basic, Choose Pro or Choose Full.
4. 4On the secure Stripe payment page, enter your card (or pay with Link), your billing address and, if you wish, your VAT number. If you have a promotion code, enter it on this page.
5. 5Confirm: you are taken back to GolfSpec with the message “Subscription activated — welcome!”

An email confirms the activation. There is no commitment: you can cancel at any time.

To change plan, click the button of the new plan and confirm. The change takes effect immediately: the prorated difference is charged or credited to your payment method.

To move to a plan without multi-site, first delete your additional sites. See Team, roles and multi-site.

Once you have subscribed, the Payment method and invoices box appears on the Subscription page. The Open the billing portal button opens the Stripe portal, where you can:

• change your card;
• update your billing address and VAT number;
• download your invoices;
• cancel the subscription.

Cancellation takes effect at the end of the period already paid. Until then, you keep full access and the Subscription page shows the end date. You can undo the cancellation from the portal.

No VAT is charged on the subscription: the statement “VAT not applicable, article 293 B of the French General Tax Code” is shown under the plans.

The account becomes read-only in these cases:

• the trial has ended without a subscription;
• a payment failed and is still unpaid 7 days after the first failure;
• the subscription is cancelled;
• the account email address was not confirmed within 72 hours of signing up.

After a failed payment, a banner and an email let you know, and you keep full access for 7 days. Click Update payment method to settle it.

In read-only mode, nothing is deleted: you can view and export your data, but you cannot enter or change anything. Online booking is closed and automatic messages (appointment reminders, follow-ups) are paused. A window explains the situation; Continue in read-only mode closes it.

To resume editing, choose a plan, settle the payment or confirm your email: full access is restored.

In read-only mode, the Export my data link on the Subscription page leads to the Data tab in Settings. See Data and GDPR.